Alibaba Cloud Intelligence Malaysia and Thailand general manager Kenny Tan said this was its first collaboration with the financial sector in Malaysia to encourage better access to the technology and tackle challenges in security and compliance.
Meanwhile, Bank Muamalat chief technology officer Abdul Razak Mohamed Ismail said the Mou had presented a perfect opportunity for the bank to use predictive analytics powered by Big Data and AI technologies to better understand customer segmentation and preference. Alibaba Cloud international president Selina Yuan said the company had increased its investments in Malaysia in terms of technology and resources to strengthen its footprint in the country.