CDK Global says car dealership software may be down until June 30

The cyberattack has forced thousands of car dealers to revert to pen and paper for business operations.In a message to clients Tuesday, CDK warned dealerships that because the outages could persist until June 30, they may need to make alternative plans on how to handle their end-of-month finances.Privacy Policy

“We do feel it’s important to share that we do not believe that we will be able to get all dealers live prior to June 30th,” CDK Global said in a recorded message on its customer help phone line. “Should you need to make alternate plans for your month-end financial close process, you should do so.”CDK’s software products, including its core dealer management system, went down in the early hours of June 19, with the company saying it had shut off all systems amid what it called a cyber incident.

The Hoffman Estates, Illinois-based company was attacked by a hacking group known as BlackSuit, according to Allan Liska, a threat analyst at the security firm Recorded Future Inc. The cybercrime group has demanded an extortion fee in the tens of millions of dollars from CDK, which plans to make the payment, Bloomberg News reported on Friday.D-FW auto dealers shift gears after ransomware attacks disrupt operations

Car dealerships across Dallas-Fort Worth and the United States are handling business the old fashioned way after a major cyberattack compromised a widely used dealership software. CDK Global, the company responsible for the sales and management software at nearly 15,000 U.S. car dealerships, has been compromised since Wednesday following two cyberattacks. The hack has forced many dealerships to improvise by handling sales, payroll, scheduling and other tasks by hand.

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