Car dealerships across U.S. halt services after cyberattack

The company “shut all systems down and executed extensive testing and consulted with external third-party experts,” Tony Macrito, a CDK spokesman, said in an email. The company’s core product — a dealer management system — and its digital retailing solutions have been restored, and CDK is testing all other applications and will provide updates as it brings them back online, Macrito said.

“We can’t access customer records, can’t set certain appointments. We can’t even print a repair order,” said Claire Glassmire, a receptionist at Barbera’s Autoland in Philadelphia. Employees have been using workarounds all day, said Glassmire, adding that “all our hands are tied.” Proton’s Holton said some CDK functions began to come back online Wednesday afternoon, but others remained down and the restored services weren’t fully operational. A spokesperson for Toyota Motor Corp.

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