Thousands of car dealers crippled by 2-day cyberattack

CDK informed customers Thursday of the incident that occurred late the prior evening. The company shut down most of its systems again, saying in a recorded update that it doesn’t have an estimate for how long it will take to restore services.On what otherwise would have been a busy U.S. holiday for business, dealers reliant on CDK were unable to use its systems to complete transactions, access customer records, schedule appointments or handle car-repair orders.

Greg Thornton, the general manager of a dealership group in Frederick, Maryland, said his stores’ CDK customer-relations software had been down since early Wednesday morning.

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Car dealerships hit with massive computer system outageA cyber incident at data provider CDK Global, whose software is used at 15,000 auto dealers, hampered operations Wednesday at US and Canada dealerships, the company said.
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Car dealerships across the U.S. halt services after a cyberattackThousands of car dealerships were ground to a halt during a normally busy holiday Wednesday by a cyber incident at CDK Global, a major software provider for dealers across the U.S.
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