Humane warns AI Pin owners to ‘immediately’ stop using its charging case

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Humane told an AI Pin owner that, after finding an issue with a third-party-supplied battery cell, it recommends that customer stop using the charging case that came with it.

Humane is telling AI Pin owners today that they should “immediately” stop using the charging case that came with its AI gadget. There are issues with a third-party battery cell that “may pose a fire safety risk,” the company wrote in an email to customers . Humane says it has “disqualified” that vendor and is moving to find another supplier. It also specified that the AI Pin itself, the magnetic Battery Booster, and its charging pad are “not affected.

> Our investigation determined that the battery supplier was no longer meeting our quality standards and that there is a potential that certain battery cells supplied by this vendor may pose a fire safety risk. As a result, we immediately disqualified this battery vendor while we work to identify a new vendor to avoid such issues and maintain our high quality standards.

 

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