OTTAWA — Technology that tracks your location at work and the time you're spending in the bathroom. A program that takes random screenshots of your laptop screen. A monitoring system that detects your mood during your shift.
Employee surveillance can look like a warehouse worker with a mini-computer on their arm that's tracking every movement they make, said Bea Bruske, president of the Canadian Labour Congress. In a 2022 study by the Future Skills Centre, the pollster Abacus Data surveyed 1,500 employees and 500 supervisors who work remotely.About one-third of employees said they experienced at least one instance of location tracking, webcam or video recording, keystroke monitoring, screen grabs or employer use of biometric information.
De Stefano said artificial intelligence has made electronic monitoring more invasive, since"it is able to process much more data and is more affordable."Those in the industry, however, insist there's also a positive side. The federal government has proposed Bill C-27, which would set out obligations for"high-impact" AI systems.
In 2022, Ontario began requiring employers with 25 or more employees to have a written policy describing electronic monitoring and stating for what purposes it can use that information. Ontario has also proposed requiring employers to disclose AI use in hiring. If passed, it would make the province the first Canadian jurisdiction to implement such a law.
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