has been used to combat retail shrinkage. Retailers have used AI to detect refund fraud and employee theft. And Japanese communications giant NTT East made headlines last summer with AI Guardsman, a camera that uses technology similar to Vaakeye’s to analyze shoppers’ body language for signs of possible theft. AI Guardsman’s developers said the camera cut shoplifting losses by 40 percent.
Chelsea Binns, an assistant professor at John Jay College of Criminal Justice in New York City, said the Vaakeye system “appears to show great promise for loss prevention.” But, she added, retailers must weigh the costs and benefits of surveillance. “If regular customers are afraid to enter stores because they don’t like the idea of being tracked, this could potentially hurt retail sales,” she said.tend to be only as good as the data used to train them.
“You have to be sure you have enough information,” he said. “Otherwise, the algorithm might be extracting a certain bias."Jerome Williams, a professor and senior administrator at Rutgers University’s Newark campus, has written extensively on race and retail environments.
Nell Watson, a Belgium-based engineer who speaks widely about machine learning, agreed that behavior is an essential part of the equation. “It may be argued that you could engineer a system which is perhaps even less biased than a given human being, because human beings have their own impressions about people,” she said. But, she added, “it really depends on how well audited the algorithms are by independent experts in this kind of area.
Audited or not, Vaakeye is already out in the world. Tanaka said the system had been installed in about 50 stores in the Tokyo area and would be soon be available more widely in Japan.
MACH Just wait to when AI developes a conscience or morals! Better hope its principles aren't based on intelligence and reparations. Disaster.
MACH Shoplifting recognition?
MACH PARA CAPTURAR LADRÕES É APENAS DEICHA-LOS ROUBAR PRIMEIRO.
MACH Can someone just make an AI that shows the flow of wealth from the poor to the rich? Lost Prevention department workers will hurt. We do not need fewer people receiving income.
MACH Just make sure it’s not programmed by racists.
MACH How'd that work out at the Apple store?
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