Amazon is rolling out a generative AI feature that summarizes product reviews

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Amazon is rolling out a new generative AI feature that summarizes product reviews to help shoppers determine at a glance what other customers said about a product before they spend time reading individual reviews.

This image provided by shows Amazon shows the new generative AI product review feature. for customers. The company said in a blog post Monday, Aug. 14, 2023, that it will use AI to pick out common themes in reviews and summarize them in a short paragraph on the product detail page. This image provided by shows Amazon shows the new generative AI product review feature. for customers.

The company said in a blog post Monday, Aug. 14, 2023, that it will use AI to pick out common themes in reviews and summarize them in a short paragraph on the product detail page. This image provided by shows Amazon shows the new generative AI product review feature. for customers. The company said in a blog post Monday, Aug. 14, 2023, that it will use AI to pick out common themes in reviews and summarize them in a short paragraph on the product detail page.

 

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