Walmart is using AI cameras to fight theft

This is an excerpt from a story delivered exclusively to Business Insider Intelligence E-Commerce Briefing subscribers.

Catching the errors that cause retail shrinkage may save Walmart a significant amount of money. If Walmart's shrink rates match the industry average, the company's US business would have lost over $4 billion last year to theft and related losses, per Business Insider. This is an astounding amount of money to lose to errors like theft and scanning mistakes, but if Missed Scan Detection can fight these problems, Walmart's profit margins could enjoy a surge since they'd be less constrained by shrinkage.

The technology could also help Walmart revamp its previously shuttered Scan & Go program. The service — which enabled shoppers to scan their items with a smartphone app and skip the checkout line by paying through the app and showing a digital receipt to an employee before exiting — wasBut the retailer seems to be testing a similar program in Canada, and if it can use Missed Scan Detection tech to make theft less of a problem, it may be able to release an updated version of the program.

I got ~1 million to a client of mine for being falsely accused of theft in a supermarket. This technology may better work as it should because one single mistake costs them much more than the salary of real human beings

sbanthia92

Plus it's annoying as all hell when boomers play dumb after getting caught. Even my 91 year old grandma thinks they're ridiculous.

KUn

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