Image captionBroadband, pay-TV, mobile phone and landline customers must be told when their contracts are about to end and be informed of their providers' best alternative deals, under new rules.It said more than 20 million people have stuck with subscriptions beyond their lock-in, often without realising.
Service providers will need to text, email or send a letter to their consumers between 10 to 40 days before their contracts come to an end saying:any changes to the price or service that automatically come into effect after the datethe best alternative subscriptions on offer, including the prices charged to new customers"This will put power in the hands of millions of people who're paying more than necessary when they're no longer tied to a contract," said Lindsey Fussell,...
Good idea.
Its about time too.least i dont have to wait 3 hours on a phone to speak to them to find out that im no where near my end of contract yet and to phone back later.
Perhaps they can get a notification alert when it’s time to wipe their backside after going to the toilet, or put one foot in front of another to achieve this action called ‘walking’.
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Source: The Guardian - 🏆 84. / 53 Read more »