Frustration loomed as the weekend began for travelers with delayed flights after the internet outage impacted computer systems not only at airports but also other businesses, banks, schools and government services.Sean said he would have been stuck in Jacksonville if he couldn’t find a flight.Following the flight cancellation, Sean went from kiosk to kiosk, hoping at least one airline could book him a flight to Minnesota.
Earlier this morning, a technical issue with a vendor impacted multiple carriers, including American. As of 5:00 a.m. ET, we have been able to safely re-establish our operation. We apologize to our customers for the inconvenience.Traveler Jessica Winberry was stuck in Atlanta on Friday and told News4JAX she had some difficult choices to make amid all the uncertainty at the airports.
We are monitoring technical issues at Frontier Airlines leading to cancellations and delays across their network. Our department will hold Frontier, and all airlines, to their responsibilities to meet the needs of passengers.⁰⁰VisitEd Booth, a News4JAX aviation expert and airline transport pilot, traveled by private plane Friday morning from Jacksonville International Airport.
Booth said despite the lack of traffic, the air traffic control system is functioning perfectly and there is nothing wrong with their systems or their ability to track air traffic.