We all know freight forwarding is a highly complex industry. Moving a single pallet of goods is a relay race that involves handoffs between myriad separate and largely disconnected logistics vendors. Incredibly, today this process is still handled mostly by email, phone, paper, and even fax.Adding to the intense complexity, there are countless nonstandard documents in circulation worldwide, not to mention customs requirements vary from country to country and product to product.
Freight forwarding is centuries-old, $2 trillion industry sorely in need of transformation. Of the top freight forwarders in the world based on volume, none could be considered Internet-native. As a result, the industry is now scrambling now to adapt legacy technology systems to the modern age.
Importantly, the Operating System for Global Trade unifies a customer’s supply chain ecosystem, allowing customers to bring their manufacturers and suppliers onto the platform, simplifying and dramatically improving the performance of their global supply chains. At the core of the Operating System for Global Trade is data, which Flexport uses to deliver a dramatically better customer experience, greatly increased operational efficiency, and deep insight and visibility.
The value Flexport and the Operating System for Global Trade bring to customers and their partners is clear and highly strategic:Lower and more predictable supply chain costsMuch of the world has gone from an old economy to a digital economy; but the supply chain hasn’t kept up. Consumers were once fine with a three-week delivery window, but now they’re in control and want their goods in days .