Concerns over fraud protection grow among Singapore bank customers

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'As cybercriminals become more savvy with their tactics, it’s essential to fight AI with AI.' — Anna Convery, Chief Marketing Officer, Jumio

SINGAPORE: A significant portion of Singapore’s banking customers are increasingly dissatisfied with the perceived level of fraud protection provided by their banks, according to a recent report.

This concern is fueled by growing apprehension over deepfake-powered fraud, with 78% of consumers expressing worry about their banks’ ability to counter these advanced scams. This trend underscores a prevalent belief that financial service providers should be the front line of defence against cyber threats.

 

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