Even with the multitude of “out of the box” and even configurable software solutions available on the market, many businesses require a custom-built tech solution to meet their unique needs. While it can be an exciting and intriguing process to work with a custom technology provider to create a bespoke digital solution, it’s not a quick or simple one, and it’s important for corporate customers to be ready for what’s coming.
There will be a learning curve when you’re working with a custom technology provider for the first time. Understanding their processes, communication style and expectations is crucial for successful collaboration, ensuring alignment and minimizing misunderstandings. - Be prepared to provide access to subject matter experts from your organization throughout the project. Custom solutions succeed when our technical experts can partner closely with your business experts, who know your domain inside out. Making your SMEs available to answer questions and offer guidance ensures we can build a tailored solution for your needs. -
I would highlight different “working cultures” as a potential issue, as it may lead to a series of problems with miscommunication and misunderstandings about goals, performance, expected results and so on. Alignment across every aspect of the project and team collaboration form the basis for a fruitful partnership. To achieve this and reduce risks, discuss the main requirements thoroughly before starting the work.