Meta is changing its policy for the most-moderated word on its platforms

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Oversight Board News

Meta

Karissa is a senior reporter at Engadget, covering Meta, Twitter, TikTok, Snap and all things social media. Her interests include tech policy, internet culture, and all the ways our online activities shape our IRL selves.

Meta is changing a long-running policy regarding the Arabic word “shaheed,” which has been described as the most-moderated word on the company’s apps. The company said inThe Oversight Board hadthe company for a “blanket ban” on the word, which is often translated as “martyr,” though, as the board noted, it can have multiple meanings.

In its latest update, Meta said that it had tested a new approach to moderating the word following a recommendation from the board. “Initial results from our assessment indicate that continuing to remove content when “Shaheed” is paired with otherwise violating content – or when the three signals of violence outlined by the Board are present – captures the most potentially harmful content without disproportionality impacting voice,” the company wrote.

The change should have a significant impact on Meta’s Arabic-speaking users, who, according to the board, have been unfairly censored as a result of the policy. “The Oversight Board welcomes Meta’s announcement today that it will implement the Board’s recommendations and introduce significant changes to an unfair policy that led to the censoring of millions of people across its platforms,” the board said in a statement.

 

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