"It feels like they don't care enough to have a real person talk to me.""It feels like they don't care enough to have a real person talk to me."Are you ready for an AI-automated future? Even if you're not, turns out you'll have no choice — because your landlords are diving straight in., some property managers are using AI chatbots to handle the inquiries — and complaints — of their tenants, both existing and prospective.
Such chatbots are provided by companies like EliseAI, based in New York, which serves the owners of some 2.5 million apartments across the US, according to the. They're meant to be as humanlike as possible, CEO Minna Song told the newspaper — and are maybe a little too good at playing the part.Some tenants aren't thrilled about their new intermediary overlords. For Ray Weng, a software programmer, it's made apartment-hunting even more soul-crushing than it already is.