New research shows that our empathy for AI may depend on how human-like it is.

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Humans can have empathy for AI-powered agents, research finds—especially when they express emotions, mirror expressions, and appear human-like.

Our empathy for AI depends on many factors, such as human likeness, responsiveness, and conceptual metaphors.has found that people are less able to empathize with robot facial expressions of pain compared to humans in pain. Robots andUsing electrophysiology and functional brain imaging, researchers found that people had greater empathy for the suffering of humans compared to humanlike robots.

Yet humans do demonstrate empathy for robots and AI-powered agents, even though it may not be at the same levels as for other humans. People are hesitant to hurt robots and are inclined to help robots find their way. However, people have been known to harm robots as well. One example is the"death" of the hitchhiking robot, hitchBOT, which successfully made its way across Canada, Germany, and the Netherlands with the help of strangers but was destroyed when it attempted to hitchhike across the United States.robots is still perceived as wrong, though people are less likely to intervene.

 

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