Car dealerships in Canada, U.S. disrupted by multi-day outage after cyberattacks

For prospective car buyers, that may mean delays at dealerships or vehicle orders written up by hand, with no immediate end in sight. Here's what you need to know.CDK Global is a major player in the auto sales industry. The company, based just outside of Chicago in Hoffman Estates, Illinois, provides software technology to dealers that helps with day-today operations — like facilitating vehicle sales, financing, insurance and repairs.

When that will be is still unknown. As of Friday morning, a recorded message from CDK on a hotline detailing updates for its customers said “we do not have an estimated time frame for resolution — and therefore our dealer systems will not be available, likely for several days.” Customer care support channels also remain unavailable, it said.

With many details of the cyberattacks still unknown, customer privacy is also at top of mind — especially with little known about what information may have been compromised this week. More than 100 stolen vehicles recovered in auto theft probe involving ServiceOntario employee: Toronto police More than 100 stolen vehicles recovered in auto theft probe involving ServiceOntario employee: Toronto police

The Federal Aviation Administration is investigating a Southwest Airlines flight that descended to just 525 feet in the Oklahoma City area on Wednesday, triggering an altitude warning. B.C. naturopathic physician's attempt to sue province over non-existent vaccination requirement dismissed Lionel Messi's passing brilliance got Argentina off to a winning start in the defence of its Copa America title, overcoming Canada and a poor playing surface at Mercedes-Benz Stadium.The temptation would be to refer to a change in the scorecard procedure as the 'Jordan Rule,' only because Jordan Spieth was the most recent example. Players now have an additional 15 minutes to correct their scorecard before it is deemed to have been returned.

Toronto police say they have arrested four suspects and recovered more than 100 stolen vehicles as part of a months-long auto theft probe that involved a former ServiceOntario employee.Calgary Mayor Jyoti Gondek says she wants other municipalities to come together to learn all they can from the city's water crisis, which she said could happen anywhere in Canada.

The RCMP continues to look for witnesses in connection with a fatal incident involving a gas-powered bicycle in Tupperville, N.S., after police say the bike was anonymously returned to the man's family.The court case of a Manitoba man accused of killed five family members, including his own children, has been adjourned for another month.The Manitoba RCMP is investigating after a teenage girl was found dead in Easterville in the early morning hours on Friday.

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CDK tells car dealers their systems will likely be down for daysAuto retailers across the U.S. are likely to be out of service for days following a second major cyberattack at CDK Global, the software provider that thousands of dealers rely on to run their stores.
Source: BNNBloomberg - 🏆 83. / 50 Read more »

CDK tells car dealers their systems likely offline several daysAuto retailers across the US suffered a second major disruption in as many days due to another cyberattack at CDK Global, the software provider thousands of dealers rely on to run their stores.
Source: BNNBloomberg - 🏆 83. / 50 Read more »

Car dealers reel from cyberattack on US$1.2 trillion marketCDK Global — a software provider to some 15,000 car dealers — was waylaid by debilitating cyberattacks this week.
Source: BNNBloomberg - 🏆 83. / 50 Read more »