The Understated Soft Skill Of Communication With AI

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Generative AI,Genai,Communication

Kathleen is managing partner and founder of Cognilytica. She co-developed the firm's Cognitive Project Management for AI (CPMAI) methodology in use by Fortune 1000 firms and government agencies worldwide to effectively run and manage their AI and advanced data projects. CPMAI+E certified, Kathleen is a lead instructor on CPMAI courses and training.

Artificial Intelligence is augmenting the workforce and providing tremendous value by offering enhanced capabilities in data analysis, automation, and decision-making. With generative AI, you no longer need to be an expert in math, engineering, or data science to get great value from AI. Instead, you need to increasingly apply soft skills such as problem solving, adaptability, critical thinking, and communication.

Additionally, having the ability to understand the context and nuances of the input can dramatically improve the quality of AI interactions. If you're using genAI to help write a marketing email, specifying the target audience, key points, tone, style, and desired length of email in your prompt will help the AI produce a more accurate and useful email than providing very vague and unclear instructions.

Writing and grammar assistants are improving writing quality significantly. Writers that have great ideas but not the best writing style or grammar are making increasing use of AI to get real-time edits for grammar, style, and tone suggestions, making their written communication clearer and more polished.

 

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