understanding how this technology can enhance business operations has become a key concern. Joining Asking for A Trend is Dialpad founder and CEO Craig Walker, who sheds light on how his company aims to empower businesses to harness the power of AI to boost efficiency.
So a contact center call, how to provide better support one of your sellers making sales calls, how to close better and with real time coaching and then how to analyze trends of, you know, what is customer satisfaction for certain things, which, which uh sales motions are working better than others and really using that entire communications stack to make your company smarter and do better at their jobs.And Craig, we are in this A I moment, you just heard us talking about apple and oracle.
Business communications is since we own it, it sits within our servers, within our infrastructure and we're not sending it off to some third party to go analyze it.