NEW YORK/SEOUL: South Korea's Samsung Electronics Co Ltd said it has received"a few" reports of damage to the main display of samples of its upcoming foldable smartphone and that it will investigate.
Samsung, which has advertised the phone as"the future", said removing a protective layer of its main display might cause damage, and that it will clearly inform customers such. The problems with the new phone drew comparisons to Samsung's Galaxy Note 7 phone in 2016. Battery and design flaws in the Note 7 led to some units catching fire or exploding, forcing Samsung to recall and cancel sales of the phone. The recall wiped out nearly all of the profit in Samsung's mobile division in the third quarter of 2016.
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