The artificial intelligence revolution is coming, and the restaurant industry doesn't plan to sit it out. Restaurants have traditionally lagged behind other sectors in their adoption of technology, but rising labor costs have changed the narrative. Major food industry players are making strides to invest in innovation, including AI and robotics.
Yum has also invested a lot of time and money into acquiring or developing new technologies, analysts said. The company has not only built its own proprietary tools but has also partnered with or acquired other platforms such as Dragontail Systems , which optimizes the entire food preparation workflow; Agot , which uses computer AI vision to confirm order accuracy; and Collider Lab, a consulting firm dedicated to understanding cultural-based consumer patterns.