Two University of Melbourne PhD researchers are taking their start-up to Silicon Valley, winning a place in the world’s largest start-up accelerator program for their artificial intelligence phone receptionist that can schedule appointments, and talk just like a human.
As Ranasinghe puts it, the result is a receptionist that never takes time off, answers in multiple languages, and can handle up to 1 million calls at once. Getting there wasn’t easy: the pair had to navigate a 3am Zoom interview with Y Combinator just hours after pitching their start-up onstage at a Startup Victoria AI event, where they won the people’s choice award.
“You always hear stories of things like this happening, and those opportunities always seem to happen to other people. So, to be on the other end of that, after all the stress and anxiety that has gone into it, we have a chance of building exactly what we want to build, which is a really big company that has a big impact.”
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