The US and UK arms of consulting giant PwC have become the biggest direct corporate client of ChatGPT maker OpenAI, announcing a deal to use and resell the AI firm’s latest technology as part of a $US1 billion plan to automate parts of its tax, audit and consulting services.In an announcement made overnight in the US, PwC will become the first firm globally to integrate OpenAI’s latest models into its practice with the purchase of more than 100,000 OpenAI licences.
“We will be able to give clients access to the same cutting-edge technologies that OpenAI has been selling to the market, along with services that will help businesses make use of the technology effectively,” Mr Pagram, who is also the firm’s global AI factory leader, said. While the PwC US and UK deal is significant because it has been done directly with OpenAI, it does not necessarily make it the biggest business user of OpenAI’s tech globally. That is because many firms buy access to OpenAI’s tools through their ongoing arrangements with Microsoft.Other major consulting firms – including Accenture, Deloitte, EY and KPMG – are also investing billions of dollars globally in AI tools.
“We continue to see our consumption of the service double every two to three months,” he said. “All of our personnel across the world have access to it, and 9000 of our 10,000 Australian personnel have used it this year. We are now consistently getting 3000 users a week in Australia.” “We’ve used Gen AI for a financial services client’s cloud migration and an education client’s course content development,” she said.he was wrestling with numerous AI issues, such as the growth of computing power, data and investment; the strengths and weaknesses of the technology; and the balance his bank needed to strike between using AI that hit short-term benefits over lasting competitive advantages.
In April, PwC’s US arm announced it would invest $US1 billion over the next three years to expand and scale its AI offerings.
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