Americans grow wary of AI in social media, express deepening distrust

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Americans are becoming more skeptical of artificial intelligence, especially when used by social media companies.

found Meta, ByteDance, and X have lower trust scores while companies like OpenAI, Microsoft, and Nvidia, with a larger focus on AI, are more trusted by Americans.

Nvidia earned 81.2 and Microsoft earned 77.5. OpenAI's score was 71.8, almost six points lower than last year's."On the one hand, people not entirely trusting social media," explained Christopher Alexander, the chief analytics officer for the Pioneer Development Group. "On the other hand, I think people are understanding that AI is not this limitless, sci-fi tool of the future.

"We had 71% of companies decline in our survey. When we asked the public why they said that companies were not focused on helping me manage my monthly budget, meaning that they weren't focused on bringing down high prices, they were passing along costs, they were giving less value to the consumer," Gerzema said.

Although most people see the importance of AI, there is not a huge rush to products or services that use it. There are concerns about AI taking people's jobs.

 

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