, more and more organisations are experimenting with the technology and weaving it into their day-to-day processes. As gen AI advances in leaps and strides, it is sure to become as much a part of our working lives as productivity software or the Internet. This is according to CEO forshows that 90% of respondents from large South African enterprises currently use or have concrete plans to integrate gen AI within their organisations.
“There is little doubt about gen AI’s potential to turbocharge productivity and enhance user experiences by reducing the need for workers to carry out repetitive, laborious tasks. But organisations should not underestimate the importance of organisational culture and the human factor in adopting AI.” he continues
“However, gen AI tools can expose businesses to a multitude of copyright, privacy and compliance risks if they are deployed without appropriate guardrails. Low quality training data and poorly written prompts can cause large language models to produce biased, inaccurate, or outright false outputs.” he saysAccording to Richard, relying on AI tools without proper human validation can lead to the unchecked spread of misinformation – internally, as well as externally.
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