Samsung under scrutiny for repair practices and right-to-repair laws

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Johanna 'Jojo the Techie' is a skilled mobile technology expert with over 15 years of hands-on experience, specializing in the Google ecosystem and Pixel devices. Known for her user-friendly approach, she leverages her vast tech support background to provide accessible and insightful coverage on latest technology trends.

Buy a brand new Galaxy Z Fold 5 and save a staggering $450 with select models. Save additional $800 via trade-in!The world of smartphone repair is undergoing a significant shakeup, and Samsung appears to be at the center of it all. Recent reports have unveiled questionable practices by the tech giant, sparking concerns about privacy and right-to-repair laws.between Samsung and an independent service provider reveals a concerning requirement.

iFixit CEO Kyle Wiens confirmed that his company shared customer information with Samsung, including email addresses and purchase history, as required by them and disclosed to users when ordering an official Samsung replacement part. The company has since then published a post on its site announcing that, citing that Samsung’s approach to repairability does not align with their right-to-repair mission.

 

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