Alexa is always listening — and so are Amazon workers

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It's not just Alexa listening when you talk to her. Sometimes Amazon workers might be tuning in as well, the company confirmed on Thursday.

"This information helps us train our speech recognition and natural language understanding systems, so Alexa can better understand your requests, and ensure the service works well for everyone," a company spokesperson wrote in an emailed statement to ABC News.smart speakers, respond to keyword-detecting technology to know when a "wake word" like "Alexa" is uttered, and then stores and send the commands to the cloud, the company said.

Alexa, an intelligent personal assistant developed by Amazon's Lab126 at the Frontier Tech Forum, in December 2016., who reported that the company has hired thousands of employees and contractors around the world, including in Boston, Costa Rica, India and Romania to review, transcribe, mark up and then feed back the information into its software to improve Alexa's grasp of language and voice commands.

Amazon seemingly denies this portion of the report. The company spokesperson wrote, "when the wake word is detected, the light ring at the top of the Echo turns blue, indicating the device is streaming your voice request to the cloud. Only recordings after the wake work are ever streamed to Amazon."

 

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Sometimes?!?!? Hahaha stupid ppl

That is so screw up

Alexa is a company spy.

Invasion of privacy. Needs to be investigated. Amazon needs to be fined and ordered to stop spying.

I would Never have one of these Not because i'm a Criminal but i have been known to be a little loud in my Boudoir and finding that on the internet would be devastating to me.

Hilarious. Listen to me talk to my dog. Enjoy.

People need to get a grip nobody really cares about what you're talking about in your house. People have a over inflated sense of importance! And looking at all these replies what the heck are people talking about it in their houses that they're worried about somebody hearing?!?

Usually when the I see the blue light turn on for no apparent reason at night, I tell Alexa to go back to sleep. And, she does. Kind of creepy that Amazons employees are listening though. Maybe I should turn the microphone off.

Another spy divice, that's all!

ALEXA KISS MY ASS

People literally out here paying for the devices that spy on them!

It’s how I met my wife

When Alex Jones told us yeeeeeears ago that our devices are listening y'all called him a crazy conspiracy theorist 🤣🤣

Jo_Bond Chromecast also listens, obviously we know our phones do too.

I refuse to have one of these things in my house.

That is so creepy.

1984.

Big brother.

I won't be owning one that's for sure.

Just what we need: invasion of privacy. 🙄

There you go

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Thousands of Amazon employees listen to Alexa voice recordingsThe company says the randomly selected recordings are used to improve software and better recognize voice patterns, accents and slang. However privacy experts warn against anyone listening in on you and your family. Duh. Alexa recording folks doin' the nasty, and some of y'all are some freaky MF'ers too...😄
Source: NBCNews - 🏆 10. / 86 Read more »