. The idea was simple. It would use facial recognition to “keep persons of interest out of stores,” the Federal Trade Commission said, in what it has dubbed a “covert surveillance” program.
At the most basic level, AI literacy training could have prevented most, if not all, of Rite Aid’s debacle. AI literacy is something that not every business actively thinks about, but they should.AI literacy is more than understanding terminology. At its core, it involves having the skills and competencies needed to use AI technologies and applications successfully. That means recognizing AI, understanding its underlying principles and impacts and knowing how to use it effectively and legally.
Failing to train the organization is like putting your great-grandfather in front of Google and telling him to go ahead and use it. He wouldn’t know where to start and would be naive about the harm it can cause. AI is no different.by the pharmacy chain was to “adequately train employees tasked with operating facial recognition technology in its stores and flag that the technology could generate false positives,” as its press release noted.In any emerging technology, risk is inherent.