How To Design And Build Inclusive, Accessible Mobile Apps

Mobile apps place information, entertainment and access to services at the fingertips of users, and they provide an unmatched way for businesses to reach current and potential customers 24/7, wherever they are. Unless these apps meet the needs of users of all ability levels, however, they’re not achieving their full potential impact and effectiveness.

One essential best practice for ensuring mobile app accessibility is following clear and consistent design principles for touch targets and layout. This includes ensuring buttons, icons and other interactive elements are large enough and properly spaced for use with one finger. AI-powered tools can be a valuable asset when used alongside established practices and human testing. -

Ensuring accessibility by design is easy to say, but it’s hard to do well. My advice would be to engage and closely cooperate with different nonprofit organizations that serve those with different disabilities, as well as senior groups. Work with them to test your app, collect feedback and ensure the needs of those they serve are clear and that solutions that serve them are included in your app. -

Overcoming demographic barriers is key to ensuring accessibility, and this starts with designing apps with digital inclusivity in mind. Processing and onboarding users no matter their language or location or the document type they provide to verify their identity brings important new technologies and innovations to all, reducing the digital divide and helping businesses safely operate across borders.

Engage a diverse range of users for testing, including those with disabilities, members of different age groups, and people with varying levels of tech proficiency. Start the process early in the design process with prototypes and iterate based on feedback from accessibility testing. This helps catch issues before they become entrenched in the final product. -

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