Study Warns That AI ‘Griefbots’ Could Become a Burden

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The study from University of Cambridge AI ethicists raises interesting concerns for possible 'griefbot' services.

A new study from the University of Cambridge called for “safeguards” around the use of “griefbots,” lest they end up becoming digital ghosts.

In the study, AI ethicists from Cambridge’s Leverhulme Centre for the Future of Intelligence outlined three scenarios that, while speculative, are meant to identify potential risks. The three scenarios include pitfalls such as the griefbots advertising products, distressing children who may not understand what is happening, or essentially haunting loved ones with painful reminders of the deceased.

“People might develop strong emotional bonds with such simulations, which will make them particularly vulnerable to manipulation,” study co-author Tomasz Hollanek and Cambridge LCFI member said in the release. “Methods and even rituals for retiring deadbots in a dignified way should be considered. This may mean a form of digital funeral, for example, or other types of ceremony depending on the social context.

 

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