Generative artificial intelligence's flip side includes hallucinations, code errors, copyright infringement, and perpetuated bias.Eighty percent of companies say data security is the top issue, and nearly half encountered unintended data exposure when implementing AI solutions, according to recent executive surveys.
Even without AI, that information that would leak out is still unprotected."Not knowing is never better," said Simberkoff."Shining a light on that dark data, all of a sudden, there it is, and you can't ignore it anymore."So how do leaders improve data permissions and protections in light of or, ideally, before AI implementation?
"It does come down to a lot of training," he said."It's making your end users aware of the information you're responsible for. We have approved tools to use, but also as we bring them into our systems, let's have those safeguards."One thing Simberkoff says many leaders forget is that it's okay to pause in the AI adoption journey."Organizations may sort of rush to adopt AI and then have to pause. That's okay," she said.
Simberkoff reminds leaders that AI is an imperfect technology."We know that these algorithms hallucinate, that they make mistakes, that they're only as good as the data entered into them," she said."When you're using AI, it's really important to make sure that you're checking it and that you're using it for its purpose."
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