A double cable fault affecting the EASSy and Seacom cables may only be part of the reason Internet users in South Africa experienced problems with Netflix, Disney+, and other services on Sunday.
Its Johannesburg Internet Exchange is the oldest Internet exchange point in South Africa, boasting 100% uptime since 1996.already being confirmed much earlier on Sunday afternoon, while users in South Africa only started reporting problems at around 17:00.on Twitter at 13:44 that all subsea capacity between East Africa and South Africa was offline.
Seacom confirmed it was also impacted by a fault. Seacom offers fibre-optic pairs from Mtunzini in South Africa to a point of presence in Marseille. According to INX-ZA and NAPAfrica, this time coincides with Netflix’s withdrawal of its network prefixes from South Africa’s Internet exchange points.Network prefixes are groups of Internet Protocol addresses that are clustered together to make routing traffic to them easier.