London Drugs says it is gradually reopening its stores following a cybersecurity incident that shuttered its more than 80 locations across Alberta, Saskatchewan, Manitoba and B.C.
The Richmond, B.C.-based pharmacy chain says in a statement issued Saturday that it's"taking the time with each store to ensure systems are working and ready to serve customers."The statement says pharmacists are on-site at all store locations to assist with emergency prescriptions and other urgent care, and that Canada Post locations within stores are accessible.
“We are grateful for the patience and support of our customers and suppliers as we work to bring all services and systems at our stores back to full operation following this cybersecurity incident," Clint Mahlman, president and COO of London Drugs, said in the statement. “We are grateful for the patience and support of our customers and suppliers as we work to bring all services and systems at our stores back to full operation following this cybersecurity incident.”
London Drugs has said throughout the weeklong shutdown that its investigation so far shows no evidence that customer databases were compromised, including for pharmacy patients and its LDExtra members.This report by The Canadian Press was first published May 4, 2024.