FILE - OpenAI’s ChatGPT app is displayed on an iPhone in New York, May 18, 2023. The rate of businesses in the U.S. using AI is still relatively small but growing rapidly, with firms in information technology and professional services, and in locations like Colorado and the District of Columbia, leading the way, according to a new paper from U.S. Census Bureau researchers. The rate of businesses in the U.S.
“Many small businesses, such as barber shops, nail salons or dry cleaners, may not yet see a use for AI, but this can change with growing business applications of AI,” they said. “One potential explanation is the current lack of AI applications to a wide variety of business problems.” Erik Paul, the chief operating officer of a software development company in Orlando, has been using AI tools for about a year to generate images for marketing materials, help write compliance paperwork that can be tedious and compare different versions of documentation for products.