Confused shoppers milled around the front of a London Drugs store in downtown Vancouver on Monday, some wondering aloud why they couldn’t access the store to get prescriptions or buy hair dye.
It wasn’t alone – London Drugs shut all of its stores in Western Canada on Sunday as it grappled with a “cybersecurity incident.” “Upon discovering the incident, London Drugs immediately undertook countermeasures to protect its network and data, including retaining leading third-party cybersecurity experts to assist with containment, remediation and to conduct a forensic investigation,” the company said.The sign at the downtown Vancouver store said it was shut until further notice but pharmacists were standing by for urgent needs.
The incident facing London Drugs comes a month after discount chain Giant Tiger Stores Ltd. reported some of its customers’ data was compromised in an “incident” linked to a third-party vendor it uses.
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