Cybersecurity incident forces closing of London Drugs stores across Western Canada until further notice

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The B.C. company does not believe customer or employee data has been impacted

London Drugs stores across Western Canada have closed until further notice due to a “cybersecurity incident.”

According to the company, the incident was discovered on Sunday morning and all retail outlets were closed. “London Drugs immediately undertook countermeasures to protect its network and data, including retaining leading third-party cybersecurity experts to assist with containment, remediation and to conduct a forensic investigation,” a company statement read.

An employee outside a store in the Kerrisdale neighbourhood of Vancouver told arriving customers that all the computers were down at that location, though some appeared to be allowed in to pick up prescriptions.The company said that it did not believe any data related to customers or employees had been impacted.The B.C.-based company has 80 stores employing more than 8,000 people from Manitoba to Vancouver Island.

 

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