'The bane of retail.' To prevent theft, many big chains now lock up all kinds of merchandise

Detergent and deodorant, toothpaste, the entire shampoo aisle. 'It’s all locked up,' Corey Potter sighed, describing shelves encased behind security glass at a Target near her Echo Park home. 'I hate it.' Potter recalled once waiting 15 minutes for an employee to unlock a case at another Target location.

' But that magnitude — which retail industry groups say has reached 'unprecedented' and 'epidemic' levels, despite data showing such characterizations are overblown — varies by city. The Council on Criminal Justice, a nonpartisan research organization, tracked shoplifting trends in 24 cities from 2019 to the middle of 2023 and found that rates were down in more than two-thirds of the cities. New York City and L.A.

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