ServiceNow profit more than doubles on boost from AI-enabled software

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Sidney Crosby shares Donair with teammates #donair #hockey #sports #halifax - ServiceNow said on Wednesday its first-quarter profit more than doubled, as the software firm attracted more clients for its generative artificial intelligence-infused tools.

Strong adoption of GenAI has also driven gross margin higher, he added. Total gross margin stood at 80% in the first quarter, compared with 79%, a year ago. The company provides software for use by technical support staff inside big businesses. ServiceNow said last month it used Nvidia's tools to create a"copilot" to help solve corporate IT problems.

 

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