refund policy that effectively allowed players to beat a game before its official release date and get their money back. The company haswhereby users could refund a game, no questions asked, as long as they haven’t played for more than two hours within 14 days. Until now, the refund policy was far more lenient for games in early access or advanced access, but Valve has nipped that in the bud.
Early access enables players to try an incomplete version of a game. It’s helpful for developers as they can take feedback from players and use that to improve their project before ramping up the marketing campaign ahead of the official release. Supergiant famously used this strategy to tremendous success with). But a game can remain in early access for years. Under the previous policy, players could put many hours into an early access game and still claim a refund on Steam.
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