A software bug in Star Casino’s ticket redemption machines resulted in the Sydney-based casino inadvertently giving away more than AU$3.2 million to gamblers over several weeks.that the issue came to light during an independent inquiry into the casino’s operations on Monday.
Astonishingly, the software issue went undetected for over a month, despite audits revealing discrepancies in the TICO machines between June 7 and July 24, 2023. An internal investigation uncovered “numerous failures that more than likely prevented the fraud from being identified at an earlier opportunity.”