‘The Internet Is Everything'. What It’s Like To Parent When You Don’t Have Basic Computer Skills

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Digital Training,Benton Institute,Affordable Connectivity Program

It can be difficult to navigate life in Los Angeles without a smartphone or access to a strong Wi-Fi connection, especially since the pandemic deepened our reliance on technology. Yet thousands of Angelenos remain disconnected from the digital world, making it challenging to access social services, apply for jobs and schedule medical appointments.

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“Honestly it helped me so much, and gave me confidence as a person and as a mom," she said. “I’m grateful for everything they taught us.” “Basically, I wanted to become more independent,” Manzia said, adding that she hopes to take more advanced courses in the future.The research explores what’s motivating underserved Latina and Black women in L.A., along with women from Milwaukee and the Bay Area, to pursue digital skills training, and details some of the challenges they face along the way. It was published by the Benton Institute for Broadband & Society.

Many of the participants are also parents and grandparents, who told Fernandez they weren’t able to email their kids’ teachers or help them with their online homework.Some of the key barriers she identified are affordability and a lack of a personal computer at home. She also found that household responsibilities “tend to fall on the shoulders of women,” which limits their ability to participate in these types of programs.Navarro said she was able to organize her time to attend classes twice a week for about two months. After completing the course, she says she now feels empowered to use computers on her own and doesn’t have to rely on her kids to help with things like checking their grades.

 

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