In fact, such errors have sparked a bigger backlash worldwide, with a rise in the number of lawsuits over poor accessibility to websites for disabled people.
At least 45 countries have some governmental policy in place related to making the internet accessible. This can mean providing image descriptions for blind users, removing animations that trigger epilepsy and delivering content in a way that assistive technologies, such as screen readers, can understand.
But there are questions about that claim, with the EU, for example, warning last year that companies cannot rely solely on AI to be compliant. Blind users often say that overlays can make websites harder to navigate or that they interfere with assistive technologies. “EqualWeb does not manage the website structure, but ensuring accessibility is our responsibility,” she added.