Internet providers must now be more transparent about fees, pricing, FCC says

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NEW YORK (AP) — Much like nutritional labels on food products, “broadband labels” for internet packages will soon tell you just what is going into the

NEW YORK — Much like nutritional labels on food products, “broadband labels” for internet packages will soon tell you just what is going into the pricing of your service, thanks to new rules adopted by the Federal Communications Commission this week.

Following the design of FDA food labels, these broadband labels will provide easy-to-understand, accurate information about the cost and performance of high-speed internet service to help consumers avoid junk fees, price hikes, and other unexpected costs. The labels will be mandated to appear at any point of sale, including online and in stores, and they will be required to disclose all pricing information — including introductory rates, data allowances, and speeds. The labels will also include links to information about network management practices and privacy policies.

“Fees can make it hard to understand the true cost of an internet plan,” said Donenberg, adding that the agency is “committed to rooting out surprise junk fees that some companies pile on to your bills.”3. Complete list of monthly and one-time fees, and early termination fee

 

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