Martin Romero, a journalism major at East Los Angeles College in Monterey Park, said he was wrongly dropped from a class when financial aid fraud detection went awry.In these challenging times, the need for reliable local reporting has never been greater. Put a value on the impact of our year-round coverage. Help us continue to highlight LA stories, hold the powerful accountable, and amplify community voices. Your support keeps our reporting free for all to use. Stand with us today.
“This is getting significantly worse,” said Todd Coston, an associate vice chancellor with the Kern Community College District. He said that last year, “something changed and all of a sudden everything spiked like crazy.” If I saw, for example, that a college that only gets 1,000 applications in some time frame gets 5,000, you kind of know something is probably up.When the chancellor’s office began requiring community colleges to file monthly reports, it asked for the number of fake applications and the amount of money they gave to fraudsters.
“If I saw, for example, that a college that only gets 1,000 applications in some time frame gets 5,000, you kind of know something is probably up,” said Valerie Lundy-Wagner, a vice chancellor for the community college system. “We’ve overcorrected at times, even in policy, and in how stringently we’re verifying students relative to the amount of fraud in the system,” said Jake Brymer, a deputy director with the California Student Aid Commission. As a result, he said, real low-income students get pushed out.Sometimes, the fraud detection backfires on actual students, ousting people like Martin Romero.
That day, the American history professor did a test through Canvas, asking students to respond to a prompt in order to prove they were not a bot. Romero didn’t answer, so the professor dropped him from the class. She said there’s been an uptick in recent months, especially in certain kinds of online classes, that has forced professors to focus on hunting bots instead of teaching. Professors now are expected to test their students in the first weeks, asking them to submit answers to prompts, sign copies of the syllabus, or send other evidence to prove they are real.
Her district is now concerned that bots are trying to steal data or intellectual property, not just financial aid. “Say I have 400 sections of English 101 online. There are 400 variations of readings, assignments, peer-to-peer questions that somebody can go in and scrape,” Albo-Lopez said.