AI-powered feedback is popping up in Zoom, Teams, and other common tools. Relying on it can be convenient — but there are some serious drawbacks.
These applications can be integrated into work so seamlessly users begin to use them almost without realizing. While they offer productivity and feedback benefits, there are also downsides to these tools joining our conversations. If people outsource their listening wholesale to the technology, skipping the work of thinking through for themselves the key messages, then meetings may be efficient, but understanding and commitment to act might well be lacking.
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