A main part of product manager Russell Dias’ job is working out what parts of his company could benefit from an AI solution.I’d say product management is the art, science, and practice of making products successful. I lead Employment Hero’s suite of AI products, which means assessing our most pressing problems within the business and seeing if AI could be an impactful way to solve it.
We work flexible hours and I work from home, so the commute is short! Once I’m at my desk I like to start my day by going through the usage data from the previous day to see how people are using what we’ve built. I also try to make time to read through every piece of customer feedback. It all helps me understand where our product stands and ensure that we are heading in the right direction.I catch up with our data scientist and engineering lead to discuss some experiments we’ve been running. Given a lot of what we build is non-deterministic and uses generative AI tech that is super new, there’s a lot of experimentation and evaluating we need to do.
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