Internet war diary details rat attacks and an NBN missing in action

  • 📰 abcnews
  • ⏱ Reading Time:
  • 68 sec. here
  • 3 min. at publisher
  • 📊 Quality Score:
  • News: 30%
  • Publisher: 83%

Technology Technology Headlines News

Technology Technology Latest News,Technology Technology Headlines

The ABC's Malcolm Sutton chronicles his battle to remain connected to the internet via rat-infested infrastructure while also trying to gain access to the NBN.

After 15 minutes on hold, the representative wanted to talk about the NBN again.

I bit my tongue and asked the same question about my ADSL, a service that had apparently been brought down by a hungry rat, a gremlin, an angry competitor, a damned Telstra technician with a sick sense of humour. He put me on hold for another 15 minutes, then came back to say,"Actually, your ADSL has been switched off because you're getting the NBN."The manager patiently endured my raving and ranting, calmly interjecting with the occasional defence that they were at the mercy of Telstra and NBN Co.

He claimed the ADSL could not be turned back on because"once the codes are cut for the NBN, there is nothing we can do. It cannot be reinstated".He argued it was not their fault, that it was the infrastructure they were provided with, and I"would be reimbursed".I read a lot of books and passed my time in constructive ways, but anyone recovering from surgery like mine would know there's plenty of times when you just want to vegetate and look at a box.

I explained to him that I did not want to make my condition worse by having to endure the hell that is Australian free-to-air television.Time wasted on phone: 2 hoursThe NBN contractor that was scheduled to visit my property came two weeks after my surgery.The utility box was installed, along with the connection box inside.

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

Avoid telstra like the plague. Optus too. Internet options in Australia are abysmal

In electrical and information technology engineering folklore there are stories about people who must not touch equipment and even be asked to leave the room when it is being fixed or operated because they are jinxed, I suspect that Malcolm Sutton is that guy. We had no problems.

Yup - NBN is another Coalition/Murdoch disaster. Hope PM billshortenmp can fix it.

So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 5. in TECHNOLOGY

Technology Technology Latest News, Technology Technology Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

NBN scam on the rise as internet customers duped by cyber criminalsSCAM ALERT: The company behind the NBN is warning cyber criminals are impersonating the provider in an attempt to gain bank details from victims. 9News RT : SCAM ALERT: The company behind the NBN is warning potato criminals are impersonating the provider in an attempt to gain bank d… Eugene DFputters chadboutin nopzor I have been called by these SCAMMERS!! Luckily I have 'VOICEMAIL' so I rang my supplier who informed me it was a scam!! ELDERLY people have to be EXTRA careful as this was 1 of 3 SCAMS I rec'd in 2WKS.!! 1 from a BANK (THEY even had correct Ph. No's to respond to) & then C/LINK!
Source: 9NewsAUS - 🏆 10. / 72 Read more »

NBN scam on the rise as internet customers duped by cyber criminalsSCAM ALERT: The company behind the NBN is warning cyber criminals are impersonating the provider in an attempt to gain bank details from victims. 9News RT : SCAM ALERT: The company behind the NBN is warning potato criminals are impersonating the provider in an attempt to gain bank d… Eugene DFputters chadboutin nopzor I have been called by these SCAMMERS!! Luckily I have 'VOICEMAIL' so I rang my supplier who informed me it was a scam!! ELDERLY people have to be EXTRA careful as this was 1 of 3 SCAMS I rec'd in 2WKS.!! 1 from a BANK (THEY even had correct Ph. No's to respond to) & then C/LINK!
Source: 9NewsAUS - 🏆 10. / 72 Read more »