The Oversight Board weighs in on Meta’s most-moderated word

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Karissa is a senior reporter at Engadget, covering Meta, Twitter, TikTok, Snap and all things social media. Her interests include tech policy, internet culture, and all the ways our online activities shape our IRL selves.

The Oversight Board is urging Meta to change the way it moderates the word “shaheed,” an Arabic term that has led to more takedowns than any other word or phrase on the company’s platforms. Meta asked the group for help crafting new rulesThe Arabic word “shaheed” is often translated as “martyr,” though the board notes that this isn’t an exact definition and the word can have “multiple meanings.

In their recommendations to Meta, the Oversight Board says that the company should end its “blanket ban” on the word being used to reference “dangerous individuals,” and that posts should only be removed if there are other clear “signals of violence” or if the content breaks other policies. The board also wants Meta to better explain how it uses automated systems to enforce these rules.

 

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