Microsoft Corp. has named Mustafa Suleyman head of its consumer artificial intelligence business, hiring most of the staff from his Inflection AI startup as the software giant seeks to fend off Alphabet Inc.’s Google in the fiercely contested market for AI products.
Under the Copilot brand, Microsoft has blended an AI assistant into products, including Windows, consumer and enterprise Office software, Bing and security tools. “We congratulate Mustafa and Karén on their new roles and look forward to working with them,” an OpenAI spokesperson said in a statement. Microsoft board member Reid Hoffman is a co-founder of the two-year-old startup, alongside Suleyman and Simonyan, and other investors include Microsoft co-founder Bill Gates, former Google CEO Eric Schmidt and Nvidia Corp.
Inflection’s Pi chatbot was designed to mimic human understanding of emotions and interact with users in a supportive fashion. Users in February reported Copilot was generating responses that were called bizarre, disturbing and, in some cases, harmful. Microsoft said users deliberately manipulated Copilot to generate some of those responses.
“All of us in AI, at least when it comes to product-making, are realising that the post-training step may be everything.”
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